Shipping and returns

Last updated: 2026-11-03

A short summary. The full rules are in our terms of sale.

Where items ship from

Our trending deals are shipped directly from third-party suppliers (dropshipping), some of them outside the EU. Each product shows where it ships from.

Delivery time and cost

Delivery times vary by product and supplier and are shown for each product. Shipping costs are shown before you pay. Items in one order may arrive in separate parcels. When the parcel has been sent, you receive tracking information by email when the carrier provides it.

Our current deals ship from China to Sweden in the number of working days shown for each product (currently about 6–15), and shipping is included in the price. For now we deliver physical goods to addresses in Sweden only.

Please check that the address is correct. If a parcel cannot be delivered because of a wrong address, or is not collected, section 5 of the terms of sale applies.

Customs and import VAT

Items from outside the EU can be subject to import VAT, customs duty and a carrier handling fee. [TO BE FILLED: state whether these are included in the price or paid by the customer]

Returns (14-day right of withdrawal)

• Tell us within 14 days of receiving the goods: email hello@storeforagents.com or use the withdrawal form.
• We reply by email with the return address.
• Send the goods within 14 days of your notice. You pay the return shipping. If the item is faulty or we sent the wrong item, we pay the return shipping.
• We refund you, including standard shipping, within 14 days of your notice, once we have received the goods or proof that you sent them.

Faulty or damaged goods

Email support@storeforagents.com with your order number and photos. You have three years to complain about a fault, and we pay reasonable return costs for justified complaints.

Website packages

Website packages are a service and are not shipped. See section 12 of the terms of sale.